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communication french customer service project management b2b📋 Description
- Transform member requests into delightful experiences.
- Provide swift, timely responses when needed.
- Deliver crystal-clear, accurate information to members.
- Offer transparent and helpful guidance throughout the process.
- Learn the French healthcare system and the needs of Alan's B2B partners.
- Lead end-to-end Care projects to improve member experience.
🎯 Requirements
- Fluent in French and English (written and spoken).
- Strong customer support and communication skills.
- Comfort with digital tools and technology.
- Empathy and a calm, helpful presence in every interaction.
- Initiative; able to turn ideas into action.
- Collaborative mindset; capable of working cross-functionally.
🎁 Benefits
- Equity packages with base salary for permanent roles.
- Flexible office options: HQ, co-working, or remote with gear.
- Top equipment: MacBook Pro, monitor, and headphones.
- Flexible vacation policy and working hours.
- Comprehensive health insurance for you and your family.
- Coaching culture and personal growth opportunities.
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