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data analytics project management b2b empathy french_healthcare_system📋 Description
- Transform member requests into delightful experiences with timely, accurate guidance.
- Master the French healthcare system and support B2B partners with simple explanations.
- 80% member support, 20% driving innovative Care projects.
- Lead end-to-end Care initiatives; drive process excellence and apply data insights.
- Build high-performing project teams; guide Alaners and shape Care's future.
- Turn complex healthcare questions into simple, human experiences.
🎯 Requirements
- Bilingual French and English (written & spoken).
- Strong communication, empathy, and ability to simplify healthcare topics.
- Multichannel member support across email, chat, and phone.
- Project leadership and cross-functional collaboration.
- Translate data insights into actionable improvements.
- Experience with healthcare or B2B partnerships is a plus.
🎁 Benefits
- Generous equity packages for permanent contracts.
- Flexible office options: HQ, coworking hubs, or full remote with home-office sponsorship.
- Top-tier equipment: MacBook Pro, monitor, Bose headphones.
- Flexible vacation policy and working hours.
- Comprehensive healthcare insurance for you and your children.
- Learning & coaching culture with training budgets.
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