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customer support french b2b english healthcare📋 Description
- Transform member requests into delightful experiences.
- Provide meaningful solutions that help members live healthier.
- Offer swift, timely responses when members need you most.
- Deliver crystal-clear, accurate information throughout interactions.
- Guide members across channels: email, chat, phone (call-back).
- Master the French healthcare system and Alan's partner needs.
🎯 Requirements
- Fluent in French and English (written and spoken).
- Empathy, calm presence, clear communication.
- Comfort with digital tools and navigating technology.
- Able to guide members across channels (email/chat/phone).
- Based in France; strong collaboration with partners.
🎁 Benefits
- Fair rewards; equity packages for permanent contracts.
- Flexible office options; remote work with sponsorship.
- MacBook Pro, monitors, and peripherals provided.
- Flexible vacation policy and working hours.
- Comprehensive healthcare for you and your family.
- Learning, coaching, and parental leave perks.
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