Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer support french process improvement b2b english

πŸ“‹ Description

  • Transform member requests into delightful experiences.
  • Provide meaningful solutions with swift, clear guidance.
  • Master the French healthcare system and B2B needs.
  • Lead end-to-end Care projects and process improvements.
  • Build high-performing Care teams and shape Alan's future.
  • Example projects: empower members; design Care team structures.

🎯 Requirements

  • Master French and English at full working proficiency.
  • Genuine passion for helping others and solving member challenges.
  • Navigate technology confidently and use digital tools.
  • Comfortable connecting with members via email, chat, and phone (callback).
  • Bring empathy and a calm presence to every interaction.
  • Proactive, collaborative, and able to turn ideas into action.
  • Bonus: understanding the French healthcare system.

🎁 Benefits

  • Fair rewards with equity packages for permanent contracts.
  • Flexible Office: HQ space, co-working hubs, or full-remote with equipment sponsorship.
  • Top-tier equipment: MacBook Pro, monitor, headphones.
  • Flexible vacation policy and working hours.
  • Comprehensive healthcare insurance for you and your children.
  • Parental leave for new parents (permanent contracts).
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