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customer support french teamwork problem solving english📋 Description
- Handle member requests via chat, email, and phone.
- Provide transparent, accurate, helpful service.
- Work on projects to improve processes and tools.
- Become an expert in healthcare and insurance.
- Help build and enhance the care team daily.
- Grow and learn; apply insights to healthcare.
🎯 Requirements
- 2+ years in customer-support, education, or communication.
- Bilingual English + Dutch OR English + French.
- Passion for caring for members and solving problems.
- Strong written communication.
- Comfortable with computers and technology.
- Empathetic, entrepreneurial, and team-oriented.
🎁 Benefits
- Generous equity packages.
- Flexible office options: HQ Paris or remote with equipment.
- Top-quality equipment provided (MacBook, monitor, etc.).
- Flexible vacation policy and flexible working hours.
- Healthcare insurance for you and your family.
- Personal coaching and growth opportunities.
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