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communication french customer service project management english📋 Description
- Transform member requests into delightful experiences.
- Provide meaningful solutions with swift, timely responses.
- Offer crystal-clear, accurate information and guidance.
- Master the French healthcare system and B2B partner needs.
- Lead end-to-end Care projects and drive process excellence.
- Guide and inspire Alaners to build high-performing teams.
🎯 Requirements
- Master French and English (written and spoken).
- Excellent communication across email, chat, and phone.
- Strong empathy and a calm, customer-first mindset.
- Confident with technology and digital tools.
- Proactive; able to turn ideas into action.
- Thrive in collaborative environments and eager to learn.
🎁 Benefits
- Equity packages with permanent contracts.
- Flexible office options with remote setup and equipment sponsorship.
- High-quality hardware: MacBook Pro, monitor, headphones.
- Flexible vacation policy and hours.
- Comprehensive health insurance for you and your children.
- Parental leave extended for new parents.
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