Related skills
communication customer service teamwork hospitality multitaskingπ Description
- Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment.
- Respond to all phone calls and emails within 2 hours and always within 24 hours.
- Guide patients through our out-of-network experience and greet all patients entering the clinic with a smile.
- Deliver 5-star customer service.
- Foster a collaborative, community-focused environment for patients and team members.
- Embody SPEAR-IT values: Service, Passion, Empathy, Accountability, Respect, Impact, Teamwork.
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