Care Coordinator (US, Temporary Position)

📋 Description

• This is a temporary position, US based.
• Provide exceptional customer support across channels.
• Drive member engagement from enrollment through program completion.
• Collaborate with Physical Therapists; be a trusted member resource.
• Establish connections with members and provide personalized support.
• Leverage technology and internal teams to resolve member questions.

🎯 Requirements

• Bachelor's Degree or 2 years relevant service-based experience preferred.
• 1+ years in Tech Support, Call Center, or Customer Service.
• Empathetic critical thinking and problem-solving.
• Thrive in a fast-paced environment.
• Excellent written and verbal communication across levels.
• Proficient with Google Suite (Docs, Sheets, Slides).

🎁 Benefits

• Career development and growth at a high-tech startup.
• Creative, stimulating atmosphere.
• Fast-paced, friendly startup culture.
• Flexible scheduling when needed.
• 15 PTO days, 10 sick days, 13 paid holidays.
• Health and well-being programs (yoga, digital therapy).