Care Coordinator – Telehealth, On-Call & Inspir

📋 Description

• Coordinate and manage patient scheduling across Telehealth, On-Call, and Inspir.
• Serve as primary contact for patient inquiries via phone, email, and online platforms.
• Facilitate urgent and same-day Telehealth appointment requests.
• Schedule in-home (On-Call) visits and communicate logistics with clinicians and patients.
• Maintain accurate patient records and documentation in EMR systems.
• Troubleshoot scheduling conflicts and provide real-time solutions.

🎯 Requirements

• 1–3 years in healthcare admin, front desk, or care coordination.
• Strong organizational skills; able to manage multiple workflows.
• Excellent communication and interpersonal skills.
• Comfort with EMR systems and scheduling platforms.
• Adapt quickly in a dynamic, patient-focused environment.
• High attention to detail, especially with scheduling and payments.

🎁 Benefits

• Exposure to multiple care delivery models: virtual, in-home, in-clinic.
• Central role improving patient access and experience across services.
• Work with diverse patients, including seniors in residential settings.
• Hybrid work flexibility (in-person + remote days).