Related skills
communication customer service team-oriented multitasking attention to detail๐ Description
- Welcomes and values patients; controls appointment flow.
- Responds to calls/emails within 2 hours; 24 hours.
- Guides patients through out-of-network experience.
- Delivers 5-star customer service daily.
- Promotes a collaborative, community-focused team.
๐ฏ Requirements
- Previous customer service experience.
- Hospitable, welcoming, team-oriented.
- Strong communication and multitasking.
- Attention to detail; willingness to grow.
- BA/BS degree preferred, not required.
๐ Benefits
- One Medical paid membership.
- Mental Health benefits; PTO and EAP.
- Medical, Dental, Vision; commuter FSA.
- 401(k) Safe Harbor; SPEAR match up to 4%.
- Paid time off, holidays; team events.
- Gym discounts; entertainment and travel perks.
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