Related skills
communication customer service teamwork multitasking attention to detail📋 Description
- Care Coordinators support patient care; make patients feel welcomed and valued.
- Control appointment flow and respond to calls/emails quickly.
- Greet patients and deliver 5-star customer service.
- Guide patients through out-of-network experiences.
- Collaborate with team to ensure care and support.
🎯 Requirements
- Previous customer service experience.
- Hospitable, welcoming, team-oriented.
- Strong communication and multitasking.
- Detail-oriented with willingness to grow.
- BA/BS degree preferred, not required.
🎁 Benefits
- One Medical paid membership.
- Mental Health benefits with PTO and Journey Live EAP.
- Medical, Dental, Vision benefits; Commuter FSA plan.
- 401(k) Safe Harbor match up to 4%.
- Generous PTO, floating holidays, company holidays.
- Commuter FSA pretax savings plans.
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