Care Coordinator

📋 Description

• Welcome and assist patients to ensure a positive experience.
• Respond to calls and emails within 2 hours, always within 24 hours.
• Guide patients through the out-of-network experience.
• Deliver 5-star customer service and foster a collaborative environment.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication skills and ability to multi-task.
• Strong attention to detail and willingness to grow.
• BA/BS degree preferred, not required.

🎁 Benefits

• One Medical paid membership.
• Mental health benefits including PTO and Journey Live EAP program.
• Medical, dental, vision benefits; Commuter FSA.
• 401(k) Safe Harbor Match up to 4%.
• Generous PTO, floating holidays, company holidays.
• Gym membership discounts with Blink and Crunch Fitness.