Care Coordinator - E 84th

📋 Description

• Join our E 84th St. Upper East Side clinic as Care Coordinator.
• Support patient care by making patients feel welcomed and valued.
• Control the flow of the appointment to maintain efficiency.
• Respond to calls and emails within 2 hours, within 24 hours.
• Greet patients and guide them through our out-of-network experience.
• Deliver 5-star customer service and collaborative teamwork.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication and multitasking skills.
• Attention to detail and willingness to grow.
• BA/BS degree preferred, not required.
• Ability to thrive in a fast-paced healthcare setting.

🎁 Benefits

• One Medical paid membership.
• Mental Health benefits with PTO and EAP.
• Medical, Dental, Vision benefits and Commuter FSA.
• 401(k) Safe Harbor match up to 4%.
• Generous PTO, floating holidays, and company holidays.
• Gym membership discounts with Blink & Crunch Fitness.