Care Coordinator- Dumbo

📋 Description

• Support patient care and manage appointment flow.
• Respond to calls and emails within 2 hours.
• Always respond within 24 hours.
• Greet patients and guide them through the out-of-network experience.
• Deliver 5-star customer service and teamwork.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication skills and ability to multi-task.
• Strong attention to detail and willingness to grow.
• BA/BS degree preferred, not required.

🎁 Benefits

• One Medical paid membership.
• Mental Health benefits with PTO and EAP.
• Medical, Dental, Vision benefits; Commuter FSA.
• 401(k) match up to 4% of annual compensation.
• Generous PTO, floating holidays, and company holidays.
• Gym membership discounts with Blink & Crunch Fitness.