Care Coordinator - Boston - Somerville

📋 Description

• Greet pet parents and pets; smooth check-in/out.
• Manage daily appointment and walk-in schedules.
• Take and make calls; email clients and other practices.
• Keep common areas clean and well stocked.
• Provide hospitality; answer questions and educate as needed.
• Perform other duties as assigned by team leaders.

🎯 Requirements

• At least 1 year in customer service, hospitality, or client-facing roles.
• Experience in the veterinary industry preferred.
• Excellent written and verbal communication skills.
• High attention to detail; ability to multitask.
• Able to type and use multiple computer systems.
• Prior experience in veterinary practices or animal care is a plus.

🎁 Benefits

• Competitive pay: $17-$22/hr based on experience.
• Tuition assistance for LVT/CVT with education partners.
• Team-based profit sharing.
• Strong team culture.
• Discount on in-clinic services for pets.
• Flexible scheduling models with notice released at least a month in advance.