Care Coordinator - Boston - Lynnfield

📋 Description

• Greet pet parents and pets; ensure smooth check-in/out
• Manage the schedule of daily appointments and walk-ins
• Take/make calls and email clients and partner clinics
• Keep our common areas clean and well stocked
• Provide hospitality, answer questions and educate as needed
• Perform other duties as assigned by team leaders

🎯 Requirements

• At least 1 year in customer service, hospitality, or client-facing roles
• Experience in the veterinary industry preferred
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask
• A high comfort level typing and utilizing multiple computer systems
• Prior experience in veterinary practices or animal care is a plus

🎁 Benefits

• Tuition assistance for LVT/CVT with education partners
• Team-based profit sharing
• Strong team culture
• Discount on in-clinic services for pets
• Flexible scheduling models with advance notice
• 401(k) contribution with partial employer match