Care Coordinator

📋 Description

• Care Coordinators support patient care by welcoming and valuing patients.
• Manage clinic flow and appointment scheduling.
• Respond to calls and emails within 2 hours and within 24 hours.
• Greet patients and guide them through out-of-network process.
• Deliver 5-star customer service and collaborative teamwork.
• Uphold SPEAR-IT values: Service, Passion, Empathy.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication skills and ability to multitask.
• Attention to detail and willingness to grow.
• BA/BS degree preferred, not required.
• Manual dexterity to manipulate office equipment.

🎁 Benefits

• One Medical paid membership.
• Mental health benefits with PTO and Journey Live EAP.
• Medical, dental, vision benefits; commuter FSA plan.
• 401(k) Safe Harbor matching up to 4%.
• Generous PTO, floating holidays, and company holidays.
• Gym discounts with Blink and Crunch Fitness.