Care Coordinator

📋 Description

• Welcomes patients and manages appointment flow.
• Responds to calls and emails within 2 hours and within 24 hours.
• Guides patients through the out-of-network experience.
• Delivers 5-star customer service.
• Collaborates with a team to ensure patient care.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication skills and ability to multi-task.
• Attention to detail and willingness to grow.
• BA/BS degree preferred, not required.

🎁 Benefits

• One Medical paid membership.
• Mental Health benefits incl PTO and Journey Live EAP.
• Medical, Dental, Vision benefits; Commuter FSA.
• 401(k) Safe Harbor match up to 4%.
• Generous PTO, floating holidays, and company holidays.