Related skills
communication customer service onboarding teamwork multitasking📋 Description
- Welcomes patients and supports care flow.
- Responds to calls and emails within 2 hours; 24 hours max.
- Guides patients through the out-of-network process.
- Delivers 5-star customer service.
- Fosters collaborative, community-focused teamwork.
🎯 Requirements
- Previous customer service experience.
- Hospitable, welcoming, team-oriented.
- Strong communication and multitasking.
- Attention to detail and willingness to grow.
- BA/BS degree preferred, not required.
🎁 Benefits
- One Medical paid membership.
- Mental health benefits incl PTO and EAP.
- Medical, Dental, Vision benefits and Commuter FSA.
- 401(k) Safe Harbor match up to 4%.
- Generous PTO and floating holidays.
- Gym membership discounts.
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