Care Coordinator

📋 Description

• Support patient care by welcoming and guiding patients.
• Manage appointment flow and respond to calls/emails within 2 hours.
• Respond to inquiries within 24 hours.
• Greet patients and guide through out-of-network process.
• Deliver 5-star customer service daily.
• Collaborate with team in a community-focused environment.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication skills and multitasking.
• Strong attention to detail and willingness to grow.
• BA/BS degree preferred, not required.

🎁 Benefits

• One Medical paid membership.
• Mental health benefits incl PTO and EAP.
• Medical, Dental, Vision + Commuter FSA.
• 401(k) Safe Harbor match up to 4%.
• Generous PTO and company holidays.
• Gym membership discounts.