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crm salesforce google workspace behavioral health emr📋 Description
- Serve as primary guide for prospective and active members navigating their mental health journey.
- Role sits at the intersection of client experience, conversion, and care navigation.
- High‑impact, phone‑forward role focused on supporting decisions, clinician matching, and scheduling.
- Not a purely administrative position; requires emotional intelligence and clear next steps in CRM.
🎯 Requirements
- 2+ years in Care Coordination, Patient Navigation, Case Management, or related healthcare role.
- Bachelor’s degree in Psychology, Social Work, Healthcare Administration, or related field.
- Prior experience in behavioral health or mental health services.
- CRM experience; Salesforce proficiency highly desirable.
- Comfortable with Google Workspace and EMR systems.
- Availability Monday–Friday, 9:00 AM–5:00 PM EST.
🎁 Benefits
- Structured training and supportive supervision.
- Remote work with a flexible, inclusive environment.
- Opportunity to impact mental health outcomes through care navigation.
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