Related skills
communication customer service teamwork multitasking healthcare📋 Description
- Welcome patients and manage appointment flow.
- Respond to calls and emails within 2 hours, within 24 hours.
- Guide patients through out-of-network experiences with a smile.
- Deliver 5-star customer service and a collaborative team approach.
🎯 Requirements
- Previous customer service experience.
- Hospitable, welcoming, and team-oriented.
- Strong communication and multitasking skills.
- Attention to detail and willingness to grow.
- BA/BS degree preferred, not required.
🎁 Benefits
- One Medical paid membership.
- Mental health benefits with PTO and Journey Live EAP.
- Medical, Dental, Vision benefits; Commuter FSA.
- 401(k) Safe Harbor matching.
- Generous PTO and holidays.
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