Related skills
communication google sheets customer service healthcare google docs📋 Description
- Provide empathetic, solution-focused customer support across channels.
- Drive member engagement from enrollment through program completion.
- Collaborate with Physical Therapists; be a trusted resource for members.
- Build human connections and offer personalized support.
- Leverage technology and internal teams to resolve questions and challenges.
- Participate in outreach to sustain member progress.
🎯 Requirements
- Bachelor's degree or 2 years in service-based env preferred.
- 1+ years in Tech Support, Call Center, Support, or Customer Service.
- Empathetic critical thinking.
- Thrive in fast-paced environment.
- Excellent written and verbal communication across levels.
- Proficient in Google Suite (Docs/Sheets/Slides).
🎁 Benefits
- Health, dental and vision insurance.
- Meal allowance.
- Equity shares.
- Remote work allowance.
- Flexible working hours.
- Work from home.
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