Care Coordinator

📋 Description

• Welcome patients and guide them through visits.
• Manage appointment flow to ensure smooth operations.
• Respond to calls and emails within 2 hours, 24 hours max.
• Guide patients through out-of-network processes.
• Deliver 5-star customer service and teamwork.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, team-oriented.
• Strong communication and multitasking skills.
• Attention to detail; willingness to grow.
• BA/BS degree preferred, not required.

🎁 Benefits

• One Medical paid membership.
• Mental Health benefits with PTO and EAP.
• Medical, Dental, Vision benefits; commuter FSA.
• 401(K) Safe Harbor match up to 4%.
• Generous PTO; floating holidays and company holidays.
• Gym discounts at Blink & Crunch Fitness.