Related skills
communication customer service teamwork📋 Description
- Support patient care and manage appointment flow.
- Respond to phone calls and emails within 2 hours, 24 hours max.
- Guide patients through out-of-network experience.
- Greet patients with a smile and provide 5-star service.
- Foster a collaborative, community-focused environment.
🎯 Requirements
- Previous customer service experience.
- Hospitable, welcoming, and team-oriented.
- Strong communication skills and ability to multi-task.
- Strong attention to detail and willingness to grow.
- BA/BS degree preferred, not required.
🎁 Benefits
- One Medical paid membership.
- Mental Health benefits via Journey Live EAP.
- Medical, Dental, Vision benefits.
- 401(K) Safe Harbor match up to 4%.
- Generous paid time off and holidays.
- Commuter FSA plans and gym discounts.
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