Care Coordinator

📋 Description

• Support patient care by welcoming patients and managing appointment flow.
• Respond to calls and emails within 2 hours, always within 24 hours.
• Guide patients through the out-of-network experience and greet them.
• Deliver 5-star customer service and a collaborative team approach.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, team-oriented.
• Strong communication and multitasking skills.
• Strong attention to detail; willing to grow.
• BA/BS degree preferred, not required.
• Physical requirements: dexterity, keyboard use, hearing/vision, sit/stand, lift 10 lb.

🎁 Benefits

• One Medical paid membership.
• Mental health benefits including PTO and Journey Live EAP.
• Medical, Dental, Vision benefits; Commuter FSA.
• 401(k) Safe Harbor match up to 4%.
• Generous PTO, floating holidays, and company holidays.