Care Coordinator

📋 Description

• Support patient care by welcoming and valuing patients.
• Control the flow of appointments and prioritize patient experience.
• Respond to calls and emails within 2 hours, and within 24 hours.
• Guide patients through our out-of-network experience.
• Greet patients with a smile and provide 5-star service.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication and multitasking skills.
• Attention to detail and willingness to grow.
• BA/BS degree preferred, not required.

🎁 Benefits

• One Medical paid membership.
• Mental health benefits with PTO and EAP.
• Medical, Dental, Vision and commuter FSA.
• 401(k) Safe Harbor Match up to 4%.
• Generous PTO and company holidays.
• Gym discounts with Blink and Crunch Fitness.