Related skills
crm salesforce case management garnishments liens๐ Description
- Review lien/levy requests for legitimacy and compliance
- Place holds on merchant accounts per legal requirements
- Draft and send notices to claimants and merchants
- Communicate with merchants clearly and empathetically
- Manage case queue to meet legal deadlines
- Collaborate with Legal, Compliance and Billing on escalated cases
๐ฏ Requirements
- Bachelor's degree or higher
- 3-5 years in account operations or related role
- Attention to detail with legal documents
- Excellent written and verbal English communication
- Ability to explain legal concepts in plain language
- Salesforce knowledge or CRM familiarity
๐ Benefits
- Onsite training and nesting for 4-6 weeks
- Hybrid work model with in-person collaboration
- Global collaboration across US and India
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