Medical Assistant

CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees.

We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.

Schedule: Monday through Friday, 8:30AM to 4:30PM

Compensation: $20-$22 per hour

Location:Twin Lakes Heart Center 2900 N Military Trl, Suite 150Boca Raton, FL 33431

About the Job

Medical assistants are allied health professionals who work predominately under licensed provider authority in outpatient settings—including outpatient departments of primarily inpatient institutions. Medical assistants may be delegated certain clinical, patient-communication, and administrative tasks by licensed providers. The category of licensed providers most often includes physicians, nurse practitioners, and physician assistants.

Duties and Responsibilities:

• Provide patient-centric service and care to all patients in partnership with Providers.
• Respond to assigned practice and CardioOne email boxes ensuring patients or CardioOne receive a response within 48 hours.
• Work independently and collaboratively with the Practice Manager to serve as a seamless link between patients, practice staff, and providers to ensure optimal experience for all patients and practice providers.
• Assist in addressing patient concerns and requests through patient triage, collecting pertinent information to escalate to the provider team as necessary.
• Prepare charts for all Providers- prepare chart sections in Athena EMR at least 24 hours prior to the visit with the following; but not limited to: the reason for the visit.
• Perform timely patient medication reconciliation
• Collect information pertinent to current pharmacy patient medication information
• Forward the last office note/ensure notes are accurate for current visits in the EMR system.
• Review and collect lab test results
• Review and collect imaging testing results
• Review and collect all other patient pertinent medical information necessary for care
• Patient Intake: Welcome all patients with kindness and compassion. Execute intake checklist [as defined by provider], perform trained documentation workflows in AthenaHealth EMR
• Perform and document in-clinic testing and imaging
• Injections (certified and registered MAs only)
• Ask patients if they had any recent blood work done/online or phone confirmation.
• Obtain blood pressure, vitals, and weight.
• Glucose monitoring (if necessary)
• Review and collect Urinalysis
• Perform EKGs
• Perform MCTs
• Perform Holter Monitoring
• Submit referrals to other provider offices.
• Acquire testing and imaging orders on the provider’s behalf
• Manage all aspects of patient prescription needs, including: placing orders, coordinating care with pharmacies, answering patient questions & managing renewal requests
• Additional care coordination responsibilities as requested and trained by Practice Manager and Providers.
• Other duties as assigned (ex: assisting patients with accessing care once they are on practice premises).
• Screening of patients under 15 minutes

Minimum Qualifications:

• 2 years of professional experience in the healthcare setting.
• Medical Assistant Certification required.
• Must be bilingual in Spanish.
• Strong attention to detail, and the ability to work independently
• Excellent communication (verbal and written), clinical and interpersonal skills.
• Demonstrates strong work ethic and reliability (i.e. attendance and punctuality)
• Ability to create and sustain meaningful patient experiences.
• The ability to quickly resolve issues and think outside the box
• Knowledge of medical terminology. Must be able to efficiently communicate with patients and providers using appropriate language.
• You are a self-starter, extremely organized and a multi-tasking master.

Preferred Qualifications:

• Knowledge and use of EHRs (Athena experience is a plus!)
• Basic knowledge of cardiovascular and clinical processes.