Card Processor Operations

📋 Description

• Own the processor relationship end-to-end: daily platform management, changes, escalations.
• Manage program setup and configuration: BINs, billing, APRs, fees, statements.
• Coordinate with BIN sponsor and card networks on configuration requirements.
• Partner with Product and Engineering to scope and implement processor-side requirements for new features and launches.
• QA configuration changes before they reach cardholders.
• Maintain internal documentation on configurations and processor setup.

🎯 Requirements

• 4+ years of experience in card operations, issuer processing, or a related function.
• Deep knowledge of a major card processor (CoreCard, Fiserv, FIS, TSYS, i2c).
• Working knowledge of program setup, BIN configuration, billing tables, APR and fee structures, and statements.
• Comfortable coordinating across BIN sponsors and card networks on processor-adjacent requirements.
• Detail-oriented and thorough; you understand the impact of configuration errors.
• Clear communicator; you can translate processor complexity for non-platform teammates.

🎁 Benefits

• Meaningful startup equity
• 100% health, vision & dental primary coverage
• 75% health, vision & dental dependent coverage
• Catered lunches
• $250/month commuter benefit
• Parental leave