Senior Consultant - Technical Writer

About the team:

Capital Markets is part of Capco’s DNA. In fact, the Capco name was inspired by this domain. The Capital Markets team delivers expert consulting skills and deep product and functional knowledge across all areas of the front office, operations, technology, risk, finance and compliance.  Our clients include the largest investment banks, global universal banks and capital markets divisions from regional banks across the country and around the globe. 

Our delivery expertise spans across launching new lines of business, coordinating high-impact regulatory response programs, leading complex integration projects and analyzing the dependencies in an application rationalization effort. We have a consistent track record in helping clients with significant cost reductions and ensuring our clients grow, change and compete.

About the Job:

As a Senior Consultant at Capco you will be playing a key role in the delivery of projects and development of new business opportunities, working on client site to deliver change initiatives for leading clients across Financial Services, particularly the Capital Markets space.

What You’ll Get to Do:

• Create, update, and maintain Archiving Technology documentation including but not limited to product documentation, procedures, and technical documentation to support various compliance products and services within eDiscovery Services and Archiving Technology
• Organize complex information into logical, intuitive structures.
• Define documentation standards, templates, and style guides for consistency.
• Partner closely with eDiscovery, Archiving Technology and other business stakeholders to gather source information.
• Transform complex information into clear, user-friendly documentation
• Ensure documentation is technically correct, complete, and tested against actual product behavior.
• Create and update a central documentation repository in Confluence including maintain taxonomy, metadata, and version control.
• Ensure consistency and industry best practices are incorporated into the documentation artifacts.
• Enforce style, grammar, and clarity standards.
• Manage review processes with SMEs and stakeholders.

What you’ll bring with You:

• 5+ years of relevant experience in technical writing in a management consulting or financial services company.
• Exceptional writing skills: This is a fundamental requirement, encompassing clarity, conciseness, grammar, and the ability to simplify complex ideas
• Technical aptitude: Need to understand the underlying technical concepts of the product or subject being documented. Understand and translate complex technical concepts to a non-technical audience, and the ability to translate legal/regulatory processes and requirements to IT partners
• Strong research skills: The ability to effectively gather and analyze information from various sources is crucial
• Communication and interpersonal skills: Effective verbal and written communication is essential for collaborating with subject matter experts, team members, users, and other stakeholders at all levels.
• Bachelor’s degree or a combination of education plus equivalent work experience preferably with a credentials in writing, e.g., communications, English

Why Capco?

A career at Capco is a chance to help reshape the competitive landscape in financial services.  We launch new banks, transform existing ones, and help our clients navigate complex change.  As consultants, we work on the front-end business design all the way through to technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business.  We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees. 

Ready to take the Next Step 

#LI-JC1