Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Set your preferences and let your AI copilot handle the job search while you sleep.

Applies for jobs that actually match your skills

Tailors your resume and cover letter automatically

Works 24/7—so you don't have to

About Canonical Cloud Support Engineer

Canonical is seeking a Cloud Support Engineer to support Canonical's customers on Ubuntu, OpenStack, Kubernetes, and the broad world of open source software. This is a remote role based in the Americas.

What you'll do

Provide high-quality technical support to customers on Canonical's cloud platforms
Triage and diagnose incidents, reproduce issues, and guide customers through remediation
Collaborate with TechOps and engineering to resolve complex problems
Document solutions and contribute to the knowledge base
Assist customers with best practices and deployment guidance
Participate in on-call rotations if applicable

What we're looking for

Strong Linux systems administration experience, ideally with Ubuntu
Hands-on experience with Kubernetes and OpenStack or similar cloud technologies
Excellent problem-solving, communication, and customer-facing skills
Ability to work remotely from a North American location and coordinate across time zones
Self-motivated, collaborative, and customer-focused

Nice-to-have

Scripting with Python or Bash; automation experience
Familiarity with cloud providers and virtualization technologies

Details

Location: Home Based - Americas (remote) — region: North America
Seniority: Mid-Senior
Education: Optional
Posting level: Mid-Senior
One-line description: Support Canonical's customers on Ubuntu, OpenStack, Kubernetes and the broad world of open source software.
Requisition ID: 210

Canonical