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logistics event coordination office management front desk freshdesk📋 Description
- Serve as first point of contact for students, staff, and visitors.
- Provide real-time info and direction for inquiries.
- Maintain a professional, welcoming front desk.
- Respond to calls, walk-ins, and Freshdesk requests.
- De-escalate concerns, ensuring satisfactory resolutions.
- Maintain visitor logs and up-to-date materials.
🎯 Requirements
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Front desk/reception experience
- Proactive, solutions-oriented team player
- Event coordination and logistics planning
- Familiarity with Freshdesk or similar helpdesk tools
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