Related skills
people management compliance process improvement project management coaching📋 Description
- Develop managers to coach front-line associates
- Oversee outbound sales and verification operations with KPI focus
- Collaborate with Compliance and Retention leadership on initiatives
- Address agent concerns and monitor performance and engagement
- Foster engagement, accountability, and continuous improvement
- Conduct regular 1:1s and monthly team sessions for development
🎯 Requirements
- 5+ years experience in operational leadership
- Experience managing groups of 20+ individuals
- Previous experience managing managers or leaders
- Project or Process Management experience is a plus
🎁 Benefits
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and services
- Comprehensive healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
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