Related skills
customer service excel word outlook outbound calling📋 Description
- Outbound calls to enroll patients in Shields Partner Pharmacy.
- Educate patients about the Shields Specialty Pharmacy Program.
- Maintain patient confidentiality and protect data.
- Communicate benefits of the program to patients.
- Review patient EMR before calls to tailor conversations.
- Identify meds requiring special storage or supplies.
🎯 Requirements
- Education: High school diploma or GED; Bachelor's preferred.
- Colorado pharmacy tech license required; PTCB/ExCPT preferred.
- 0-1 years experience as Pharmacy Technician.
- Strong verbal communication and phone skills.
- Proficient with Excel, Word, and Outlook.
- Experience in customer service or outbound calls.
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