Related skills
excel pharmacy technician outbound calls emr ptcb📋 Description
- Outreach patients by outbound calls to enroll them in Shields Partner Pharmacy.
- Educate patients on Shields Specialty Pharmacy Program services.
- Protect Shields values by keeping information confidential.
- Explain to patients why Shields Partner Pharmacy is superior.
- Review patient EMR prior to calls to understand condition.
- Identify medications needing special storage or handling.
🎯 Requirements
- Licensed Colorado Pharmacy Technician; PTCB/ExCPT preferred but not required.
- Commit to obtaining licensure within an agreed timeframe.
- 0-1 years experience as Pharmacy Technician or related.
- Education: High school diploma or GED required; Bachelor's or PTCB/ExCPT preferred.
- Strong verbal communication and phone skills.
- Proactively engaging patients telephonically.
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