Call Center Engagement Specialist (HCS / Hybrid)

Added
6 days ago
Type
Full time
Salary
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Related skills

crm sales customer service call center bilingual spanish

πŸ“‹ Description

  • Engage potential patients and caregivers seeking FreedomCare info
  • Nurture interested individuals into signing up with FreedomCare
  • Collect and validate information to begin the intake process
  • Build sustainable relationships and engage customers
  • Manage large volumes of inbound and outbound calls
  • Meet personal and team qualitative and quantitative targets

🎯 Requirements

  • 1+ year of proven sales experience
  • Bilingual Spanish (required)
  • Familiarity with CRM systems
  • Strong phone and verbal communication with active listening
  • Customer focus and adaptability to different personality types
  • Self-motivated, independent, and entrepreneurial spirit

🎁 Benefits

  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Ongoing learning opportunities
  • Inclusive, equal opportunity employer
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