Strategic Account Manager

Bynder goes far beyond managing digital assets. Our AI-powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive.

With intuitive, AI-powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets—inspiring teams, delighting customers, and elevating businesses.

Join our global team of 500+ ‘Byndies’ and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.4M users across 3,700+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in seven offices worldwide, Bynder offers a dynamic environment where you can make a real impact.

Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive? Explore this opportunity and apply now to join our talented team.

Job Description

We are currently searching for a Strategic Account Manager to join our team! SAM’s are responsible for managing relationships with Bynder’s customers, in addition to working with our Customer Success team’s to build pipeline, and complete sales. Applicants should have a solid Sales background, and thorough knowledge of marketing technology space, in order to make targeted pitches for current and future customers. In addition to staying up to date on Bynder’s offerings, SAM’s must also stay up to date on new technology innovations, digital transformation initiatives, and customer’s overall business objectives and needs.

In order to be successful in this role, candidates must be highly organized and professional, a self-starter, as well as have strong analytical and problem-solving capabilities. They will use these skills to build strong business relationships, and establish lines of communications with colleagues, customers, and partners, and drive expansion revenue from our existing customer base.

This Strategic Account Managers role will be full time, out of our Boston or San Mateo office. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct meetings and demonstrations for customers.

Responsibilities include:

• Expand mindshare and adoption of Bynder to new business units, stakeholders and subsidiaries

• Develop new business opportunities with existing clients by promoting company products and services.

• Improve customer satisfaction by improving responsiveness and anticipating customer needs.

• Coordinate with Customer Success team to identify and develop new expansion opportunities

• Manage relationships with external customer leaders, stakeholders and subject matter experts.

• Consult to analyze needs and identify new services or changes to existing services.

Qualifications

• At least 5 years of prior Enterprise Sales or Account Management experience

• Experience selling in B2B, SaaS/Cloud, DAM, or CMS.

• Prior experience closing net new or expansion revenue of 1M ARR per year.

• Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.

• Strong customer service experience and the ability to communicate effectively with clients and management.

• Proficiently with basic computer programs, such as the Microsoft Office suite, Salesforce.com.

• Strong public speaking and presentation skills.

• Proven record of going above and beyond to satisfy the customers needs.

Preferred Qualifications

• Experience selling in B2B, SaaS/Cloud, DAM, or CMS 

• Thrives in start-up and collaborative environment

Additional information

Benefits

• Competitive salary and 401(k) - dollar for dollar match up to 6%

• Company paid medical and dental coverage

• Unlimited vacation policy

• Room to advance in a high-growth tech company

• Office in Fort Point, near the burgeoning Seaport District

• A light-hearted and fun work environment 

All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V

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