IT Assistant - 6 month Secondment at Butternut Box
Butternut Box is seeking an IT Assistant for a 6 month secondment to support our UK based team in Worksop. This entry level IT role focuses on first line support and basic IT tasks.
Responsibilities
- Provide first line IT support to staff via ticketing system and phone
- Setup and provisioning of laptops, monitors and peripherals for new joiners
- Manage user accounts and permissions in Windows Active Directory and Office 365
- Troubleshoot hardware and software issues; assist with basic networking
- Maintain IT asset inventory and documentation
- Support with software deployments, printer management, meeting room tech
- Coordinate with external vendors and assist IT lead as needed
Requirements
- 1-2 years IT support experience or relevant education
- Strong communication and customer service mindset
- Familiarity with Windows 10 11 and Office 365; basic networking
- Organised with attention to detail and good documentation skills
- Ability to work collaboratively in a fast paced environment
About Butternut Box
Butternut Box is a fast growing pet nutrition company focused on delivering fresh meals and great care to customers