Related skills
hubspot salesforce ai csv docusign📋 Description
- Monitor and triage Salesforce and GTM requests across channels
- Perform light Salesforce administration: user provisioning, layouts, reports
- Log and route non-trivial work to the Continuous Improvement intake with context
- Troubleshoot minor automation issues, validation rule conflicts, and data mappings
- Coordinate escalations with Salesforce Admins, Developers, and BSAs
- Document updates and maintain knowledge base
🎯 Requirements
- 2+ years in technical support, helpdesk, BA, or systems role
- Familiarity with Salesforce basics (objects, fields, layouts, reports, permissions)
- Strong problem-solving and diagnostic ability
- Salesforce Admin Certification (or in progress); Advanced Admin preferred
- Excellent communication and documentation skills
- Exposure to HubSpot, DocuSign, and GTM systems
🎁 Benefits
- Generous health coverage for you and family
- 401(k) match after 60 days
- HSA contribution plus an HRA
- Flexible vacation policy
- Fully paid parental leave: 12 weeks primary, 6 weeks secondary
- Volunteer Time Off and community events
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