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integrations crm hubspot saas zendesk๐ Description
- Gather, analyze, and document business requirements.
- Translate business needs into functional specifications and workflows.
- Configure, administer, and maintain ERP, accounting, and CRM systems.
- Lead system upgrades, implementations, and integrations; manage vendors.
- Develop test plans, including UAT, to validate changes.
- Train end users and provide post-implementation support.
๐ฏ Requirements
- Bachelor's degree in Business, Information Systems, Finance, or related field.
- 3โ6 years in a business systems analyst or systems administrator role in financial services/fintech.
- Strong understanding of financial operations, accounting principles, and regulatory requirements.
- Proficiency with system configuration, user management, and role-based permissions.
- Hands-on experience with system testing, UAT, and issue resolution.
- Excellent communication skills; translate technical concepts to non-technical stakeholders.
๐ Benefits
- Equal opportunity employer committed to a diverse and inclusive workplace.
- Background checks including employment and education verification.
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