Business Systems Analyst / Administrator

📋 Description

• Gather and document business requirements from finance, operations, and product teams.
• Translate business needs into functional specs, workflows, and configuration design.
• Configure, administer, and maintain enterprise systems (ERP, accounting, CRM).
• Lead system upgrades, new implementations, and integrations; manage vendor relationships.
• Develop and execute test plans, including UAT, to validate system changes.
• Train end users and create documentation (user guides, SOPs) and provide post-implementation support.

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, Finance, or a related field.
• 3–6 years in business systems analyst or systems administrator roles.
• Strong understanding of financial operations, accounting principles, and regulatory requirements.
• Proficiency with system configuration, user management, and role-based permissions.
• Hands-on experience with system testing, UAT, and issue resolution.
• Nice-to-have: experience administering SaaS platforms (Zendesk, Hubspot).