Related skills
communication customer service english email📋 Description
- Act as the first point of contact across live chat, email, and phone to resolve inquiries quickly.
- Proactively advise customers on Mollie products to boost their presence and revenue.
- Contribute to improving the customer experience by providing actionable feedback to internal teams.
- Listen closely to customer feedback to align our support with Mollie's customer-obsessed mission.
🎯 Requirements
- Fluency in English. Any other language is nice to have.
- Available to work late shifts 15:00–00:00 from home; onboarding in Lisbon 08:00–18:00.
- Adapt easily to changing environments and quickly grasp new information.
- Fast learner who can tackle complex problems and rapidly find solutions.
- An easy communicator with a knack for clarifying complex topics and maintaining a human connection.
- Nice to have: beginner to experienced professional—drive to deliver impact.
🎁 Benefits
- Growth is personal; develop skills and explore challenges.
- Regular feedback and performance reviews; transparent salary reviews.
- Internal mobility and opportunities to grow within Mollie.
- AI at Mollie drives smarter decisions and faster work.
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