Related skills
nlp sql python power bi nlu📋 Description
- Become expert on data trends relevant to Netomi’s business and product.
- Design and maintain BI dashboards to track key metrics.
- Analyze chatbot performance and flows to identify optimization opportunities.
- Collaborate with product, engineering, and CS to translate analytics into insights.
- Integrate data from conversational platforms to improve intent accuracy and satisfaction.
- Leverage Generative BI tools to automate reports via natural language queries.
🎯 Requirements
- 7+ years designing and developing BI/analytics solutions with leadership.
- Experience with generative BI (ThoughtSpot, Tableau Pulse, Copilot in Power BI) and NLQ.
- Expertise in chatbot analytics, conversational flow optimization, and VOC data interpretation.
- Hands-on SQL, Python or R, plus data viz (Quicksight, PowerBI, Tableau, Qlik).
- Strong data modeling, ETL, and data architecture best practices.
- Ability to translate complex data into clear business recommendations via dashboards.
🎁 Benefits
- Familiarity with NLP/NLU systems and how they generate structured data.
- Experience with CX analytics, support automation, or virtual agent metrics.
- Background in AI explainability and building trust in AI-generated insights.
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