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saas change management implementation cross-functional leadership solution design📋 Description
- Lead implementations from kickoff through go-live and expansion readiness
- Define customer success criteria tied to business outcomes
- Deliver implementations that create a clean, scalable foundation for future expansion
- Own delivery against timeline, scope, and customer objectives
- Lead solution design and implementation strategy
- Drive cross-functional execution across Sales, Product, Engineering, and Support
🎯 Requirements
- 3–6+ years in SaaS implementation, management consulting, or customer-facing roles
- Lead clients through ambiguous problem spaces and define solutions
- Advise customers on business processes, workflows, or operational improvements
- Influence stakeholders, including senior and executive audiences
- Identify expansion opportunities within customer engagements
- Travel up to 25%
🎁 Benefits
- The rare opportunity to disrupt a $1.5T industry
- Competitive benefits including uncapped vacation, health, dental & vision insurance
- 401k with match and expedited vesting
- Stock options and equity in the company
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