Related skills
salesforce google sheets ai excel dashboards📋 Description
- Analyze and consolidate customer feedback and commitments from Salesforce.
- Use AI techniques to identify themes, trends, and high-impact needs.
- Create structured insights, summaries, and dashboards for Product Management.
- Reduce manual analysis via automation.
- Partner with Customer Success and Product Operations to validate insights.
- Define clear business requirements for Salesforce improvements related to customer commitments and reporting.
🎯 Requirements
- Enrolled undergrad/grad in IE&M, Info Systems, Data Analytics, Eng.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication.
- Comfortable with data in Excel or Google Sheets.
- Familiarity with Salesforce/CRM is a plus.
- Experience writing requirements or process improvement.
🎁 Benefits
- NiCE-FLEX hybrid model: 2 days in office, 3 remote.
- Global, collaborative, fast-paced environment.
- Career growth across roles, disciplines, and locations.
- Equal opportunity employer.
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