Business Analyst, Customer Operations (Starlink)

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

looker etl r sql python

πŸ“‹ Description

  • Conduct SQL-based analyses identifying customer issues and opportunities.
  • Map workflows across the organization to identify gaps; answer questions with analytics.
  • Define metrics and dashboards to quantify operation health and drive change.
  • Develop automation to mitigate risk and boost efficiency in Starlink ops.
  • Own data integrity, tool maintenance, and reporting quality for Starlink Customer Ops.
  • Train users on dashboards and assist in troubleshooting.

🎯 Requirements

  • Bachelor's degree
  • 2+ years in reporting/analytics across relevant domains
  • 1+ years SQL and dashboards (Tableau, Power BI, Looker)
  • 1+ years scripting (Python, R)
  • Strong ability to communicate technical concepts to non-technical audiences
  • Travel may be required; long hours may be needed
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