Added
13 days ago
Type
Full time
Salary
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crm account management salesforce saas renewals

📋 Description

  • Be the primary post-implementation contact for SMB customers.
  • Own renewals and expansion across a high-volume book of business.
  • Run the full expansion sales cycle—from prospecting to close.
  • Build strategic account plans tying goals to Buildout workflows.
  • Monitor account health with Salesforce/Planhat and usage insights.
  • Collaborate cross-functionally to triage issues and unblock customers.

🎯 Requirements

  • 2+ years in B2B SaaS sales/account management focusing on upsell/expansion
  • Experience managing a high-volume book of business and hitting targets
  • Experience nurturing customer relationships and renewals
  • Salesforce experience required; Planhat or similar CS tooling a plus
  • Able to juggle inbound requests, demos, and renewal talks
  • Process-minded, adaptable, and customer-first

🎁 Benefits

  • Base salary $60,000 - $70,000 with OTE $90,000 - $100,000
  • 2 medical plans + 100% coverage of dental and vision premiums
  • HSA seed, company-paid STD, LTD, life insurance, and telemedicine
  • Flexible PTO, 14 paid holidays, paid parental leave, give back days
  • 401(k) with 4% company match and immediate vesting
  • Fully remote culture with monthly remote-work reimbursement ($600/year) and annual kickoff
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