Related skills
golang terraform linux bash aws📋 Description
- Independent resolve highly technical CI/CD and infra issues for enterprise customers
- Support via Slack, Zoom, Email, Plain, and Community Forum
- Lead customer-facing retrospectives and planning to improve Buildkite experience
- Design and implement proactive solutions to prevent future issues
- Contribute to open source Bash plugins and Golang utilities
- Publish docs and proactive communications to improve customer journey
🎯 Requirements
- Customer-centric mindset with empathy and world-class support
- Technical expertise: Bash, Ruby on Rails, or Golang
- DevOps/cloud: CI/CD tools; Linux, AWS, GCP, Terraform, Kubernetes
- Problem solving: independently tackle complex issues and guide customers
- Autonomous and proactive: work independently and drive improvements
- Excellent communication: articulate tech details to customers and teams
🎁 Benefits
- Competitive compensation, including salary, equity, and benefits
- Flexible, remote-first culture
- Opportunities for professional growth and advancement
- Help shape a proactive, world-class support function for enterprise customers
- An inclusive, innovative culture where your ideas make a real impact
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