Fulfillment Team Lead

We’re helping businesses become more sustainable. Join us!

Budderfly is a fast-growing, private equity-backed energy management company that is helping the planet by reducing carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. By installing and managing a combination of patented technologies, equipment upgrades, and proprietary energy software solutions, we deliver energy savings with no investment required from our customers.

Recognized as one of Fast Company’sMost Innovative Companies of 2025 and featured on theInc. 5000list of America’s Fastest-Growing Companies for four consecutive years, Budderfly is driving real impact at scale.

We are an energetic, dynamic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience.We are growing quickly and looking to add talented people who are passionate about making the world a better place!

TheFulfillment Team Lead

is responsible for overseeing all aspects of order fulfillment and outbound shipping operations within Budderfly’s warehouse. This role ensures customer and project orders are picked, packed, and shipped accurately and on schedule while maintaining ERP data integrity and safety standards. The Fulfillment Team Lead works closely with the Warehouse Lead and Logistics Manager, while reporting to the Warehouse Operations Manager to optimize efficiency, accuracy, and on-time delivery.

Key Responsibilities

• Fulfillment Leadership:
  Lead and coordinate the daily activities of the fulfillment team to ensure timely and accurate order processing, packing, and shipment preparation.

• Order Management:
  Review order queues in the ERP system to prioritize and schedule fulfillment based on business needs and shipping deadlines.

• Shipping Oversight:
  Manage outbound shipping processes for small pack shipments, including documentation, labeling, and compliance with company requirements.

• ERP Utilization:
  Ensure all fulfillment and shipping transactions are accurately recorded in the ERP system to maintain real-time inventory visibility and order status accuracy.

• Quality Assurance:
  Verify order accuracy, packaging integrity, and proper labeling to ensure error-free deliveries.

• Inventory Coordination:
  Partner with the Warehouse Lead to ensure materials and products required for fulfillment are properly stocked, located, and ready for dispatch.

• Team Development:
  Train, coach, and support fulfillment associates to maintain performance, accuracy, and adherence to standard operating procedures.

• Safety & Compliance:
  Maintain a clean, safe, and organized work area; promote adherence to company safety policies and OSHA requirements.

• Continuous Improvement:
  Identify and implement opportunities to improve fulfillment speed, accuracy, and process flow efficiency.

Qualifications

• Experience:
  5–7 years in warehouse and fulfillment operations, with at least 2 years in a lead or supervisory role.

• Technical Skills:
  Proficient in ERP systems (NetSuite, SAP, or similar) and shipping platforms (e.g., UPS/FedEx systems); strong Microsoft Excel skills.

• Knowledge:
  Strong understanding of order fulfillment, warehouse workflows, and shipping compliance requirements.

• Leadership:
  Proven ability to lead teams, train employees, and drive accountability for accuracy and performance.

• Physical Requirements:
  Ability to lift up to 50 lbs, operate standard warehouse equipment, and stand/walk for extended periods.

• Soft Skills:
  Excellent attention to detail, communication, and organizational skills; strong sense of urgency and problem-solving ability.